The EPFO has the dual role of being the service provider to the members as well as the enforcement agency to oversee the implementation of the EPF& MP Act throughout the country. To this end the Commissioners of the Organisation are vested with vast powers under the statute conferring quasi- judicial authority for search and seizure of records, assessment of financial liability on the employer, levy of damages, attachment and auction of a defaulter's property, prosecution and arrest and detention in civil prison.
Administratively, the Organisation is Organised into 10 zones at Hyderabad, Bangalore, Kanpur, Ahmedabad, Faridabad, Chandigarh, Delhi, Mumbai, Kolkata and Chennai each of which is headed by an Additional Central Provident Fund Commissioner. The zones are divided into Regions headed by Regional PF Commissioners which are further sub- divided into Sub- Regions headed by junior grade Regional PF Commissioners, below them are the Assistant Commissioners. The Assistant Commissioners are the frontline officers of the organisation. Most of the districts in the country have small district offices where an Enforcement Officer is stationed to inspect the local establishments and attend to member/ employer grievances.
The total manpower of the EPFO is at present almost 20000 including all levels. The Commissioner cadre numbering 650 are recruited directly, competitively, through the Union Public Service Commission of India as well as through promotion from lower ranks. Subordinate Officers (Enforcement Officers/ Accounts Officers) are also recruited directly in addition to promotion from the staff cadre of social security assistants.
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